Rethinking Production – Between Generations and AI
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When Experience Retires, Industry 5.0 Provides the Answer
A quiet gap is emerging in many manufacturing facilities: with every experienced employee, accumulated knowledge disappears from the shop floor, i.e. the direct production level. What is lost is not labour, but the experiential knowledge built up over years: how to handle machinery, processes, and disruptions. At the same time, Generation Z, with its digital fluency and quick comprehension, encounters a production reality shaped by hands-on experience. This widens the gap between digital competence and lived process practice. New approaches aim to address this by systematically harnessing experiential knowledge and reintroducing it into daily production through digital assistance systems.
Recent developments in the UK labour market highlight this emerging trend. The PwC Global Workforce Hopes & Fears Survey 2025 reveals a Generation Z that is motivated and tech-savvy but holds higher expectations for development opportunities and workplace quality, whilst considering job changes more frequently. At the same time, the AI Labour Market Survey 2025 by the UK Department for Science, Innovation and Technology points to significant AI skills gaps in businesses, particularly in practical industrial applications.
Industry 5.0 directly addresses this challenge. Its focus is not on pure automation but on collaboration between humans and machines, where experience and technology reinforce each other.
BoomerZ: Preserving Production Knowledge
One such approach is BoomerZ, developed by DE software & control GmbH, a provider of production software and AI-powered shop floor systems. The project shifts knowledge transfer from theory into ongoing production, making experiential knowledge directly visible in the process. Experienced workers remain actively involved in manufacturing, while younger employees accompany them and digitally document processes.
The goal is not just to capture visible workflows but, crucially, implicit knowledge, e.g. how machines are adjusted in response to deviations, or which solutions have proven effective in practice. Artificial intelligence then structures this information into usable knowledge blocks. From videos, speech, and observations, step-by-step instructions are created for future use.
Another objective is to foster mutual understanding between these very different generations, break down prejudices, and encourage learning from one another. BoomerZ facilitates
interaction and exchange, allowing diverse experiences, perspectives, and skills to be shared – both professionally and socially.
Digital Assistance on the Shop Floor
To ensure that the knowledge of older workers directly impacts daily operations, workplace assistance systems are essential. One example is workstAItion 5.0, which supports Industry 5.0 directly in production. The system leverages existing work instructions and company knowledge, using AI to prepare and contextualise them. Employees receive task-, experience-, and language-specific information at their workstations – delivered as text, images, videos, or interactive queries.
This is complemented by AI-powered assistance functions that transform the workplace into an interactive knowledge hub. Employees can ask questions, clarify uncertainties, or provide feedback when the content does not match real-world conditions. This creates continuous exchange between production and the knowledge system. Combined with technologies like camera systems, pick-by-light, or digital verification mechanisms, errors can be detected early, and processes stabilised. Knowledge becomes available precisely when needed, directly within the workflow.
Conclusion
Industry 5.0 thus represents not so much a technological rupture as a shift in perspective. The decisive factor is not technology alone but the integration of experiential knowledge, digital competence, and AI-driven support into a unified production system.
https://www.de-group.net/en/worker-assistance/



